What is your refund policy?

Aquatic Training Programs:

Cancellations must be made more than two weeks prior to the scheduled in-person training dates to be refunded. There is a $97 cancellation fee. A refund minus a $97 cancellation fee will be processed back to the initial form of payment or full credit may be applied towards another training date. The credit may be used for any comparable training program at any time, up to one year from the initially scheduled course.

Any cancellation made within two weeks of the in-person training, after the start of your in-person training, or are a no-call/no-show to your scheduled in-person training, will not be refunded. If you’d like to proceed with training through our organization, you will be responsible for paying the entire course fees associated with the rescheduled course.

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